Wednesday, April 28, 2010

OK!!!

So I apologize 1st and foremost for failing my "a day in the life of" post.  The day before yesterday I started it, but I had so much to do.  Then yesterday was wasted in court and at my local Verizon dealer...who by the way, I freakin love!
I know everyone complains about Verizon but honestly-they're great!  I've been with them since they were still Ameritech back in 1999 and as a result, my loyalty is often rewarded with upgrades and freebees and stuff like that.  To say they took care of me yesterday would be an insult to Kevin, the DeKalb, IL Verizon employee who spent forever trying to fix my phone and then getting me a new one and getting it all set up.

See my phone had some issues...well lets go back.  2 weeks ago my Blackberry Storm completely freaked on me, shut down and refused to turn back on.  Awesome!!!  I love it when I have no phone.  Verizon promptly sent a new one out to me because it was still under warranty.  Now when I say new, er rather when THEY say new, what they mean is refurbed and not very well either.  The screen didn't line up and light leaked out all around it, there were a few scratches but as long as it worked, that's all I cared about.  Mine was, after all, almost 9 months old - you could say it was scratched too.

Well the new phone...not much better.  I swear it was the definition of "ghost in the machine".  It would randomly turn the speaker phone on and off during conversations, which could have been embarrassing!  It refused to charge right, saying there was not ample power to charge the unit.  And the browser didn't work right...which meant no middle of the night bumping while I was feeding little man!

So I go to the store with it yesterday after a handful of unsuccessful attempts to fix it with tech support over the phone and Kevin tried to figure out what was wrong with it.  After almost an hour he stated "This phone is just screwed up!"  Hmmm...ya think?!?
Another woman came over and started talking to us asking what was wrong with it. I described the problems and after stating the charging problem I said, "You don't think it not charging would have anything to do with me not paying the electric bill, do you?"
They both stopped dead in their tracks, jaws down, stammering over their words.
I CRACKED UP!  "I'm totally messing with you!"  We all got a huge laugh out of it!  They thought I was serious!!!

So the phone is fixed.  Court is done for the next 3 months.  I'm back to sleeping WONDERFULLY!!!!  It's nice to walk out of the court house feeling like things are looking up rather than being worried stupid all the time.

So I am back to my 'a day in the life' project today, and starting a new photo project today also.
Keep close so you don't miss anything!!!

Till tomorrow...Seacrest OUT!

2 comments:

Nanny Goats In Panties said...

OK, first of all you are a saint for having so much patience with your phone situation. I would have gotten pissed after the first scratch. I hate the word "refurbished". Your tolerance is way higher than mine. And I don't think I've ever seen the words "Verizon" and "love" in the same sentence unless it also contained the word "to crush, kill and destroy".

Abby said...

HAHAHAH!
If Kevin hadn't been so helpful, crush, kill and destroy would have ALL been in my sentence. Must still be the happy pregnancy hormones!